Develop Relationship Managers Into Consultants Who Create Customer Loyalty

Turning Credit Skills into Meaningful Conversations Webinar

Thursday, April 19, 2018 2pm ET

Omega Performance will host “Turning Credit Skills into Meaningful Conversations,” a half-hour webinar where we’ll discuss the steps you can take to help your relationship managers have the kinds of conversations that result in higher-quality loan submissions and a more efficient lending process. 


Not able to attend live? Register and we'll send you a recording!

Register for our webinar today!

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A scenario that's all too familiar...

Your underwriters are reviewing a loan submission, but quickly find that it's lacking the information they need to complete their analysis. They reach out to the relationship manager for clarification and a frustrating back-and-forth ensues between the underwriter, lender and customer. The sales cycle begins to drag...and drag...and drag.

Learn what happens when your relationship managers are able to uncover the right information, at the right point in the sales cycle with this webinar. 

You'll also learn how relationship managers can:


  • Ask better questions about the trends, strengths, and weaknesses in a business's financial performance
  • Capitalize on their credit acumen to better uncover potential needs and propose targeted solutions
  • Blend their credit and conversation skills to position themselves as financial partners and build lasting relationships with customers

About Omega Performance

Established in 1976, Omega Performance is the credit training partner of choice for the world's finest banking institutions. We offer blended training solutions that are suitable for lending organizations of all sizes. More than 40 years since our inception, Omega Performance continues to deliver high-impact credit training throughout the world, with head offices in the United States, Singapore, and Australia.