Improve Your Bank's Sales Skills

Convert Your Customer Interactions into High-value Relationships

The credit sales skills courses include multiple eLearning courses and Skills Application Labs. These blended learning solutions equip your associates and their managers with the skills they need to engage in collaborative conversations and deliver exceptional customer experiences.

Participants integrate their knowledge of credit risk and get an understanding of a customer's needs through well-planned customer conversations. This in turn results in increased lending opportunities and long-term relationships.

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Blended Learning Solutions

Maintain high learner interest and enhance understanding with our eLearning courses and instructor-led Skills Application Labs. Features include live videotaping and instant polling. Courses include:
  • Collaborative Business Conversations
  • Collaborative Small Business Conversations
  • Effective Credit Conversations
  • High-Impact Prospecting and Networking

Who Needs Credit Sales Skills Training?

Your bank's sales, service, and relationship management team is key to providing high-caliber service that satisfies customer needs, nurtures long-term, profitable relationships, and establishes your credibility as a trusted financial partner. Anyone in a client-facing role can benefit from this training.

About Omega Performance

Established in 1976, Omega Performance is the credit training partner of choice for the world's finest banking institutions. We offer blended training solutions that are suitable for lending organizations of all sizes. More than 40 years since our inception, Omega Performance continues to deliver high-impact credit training throughout the world, with head offices in the United States, Singapore, and Australia.