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Learn How Relationship Managers Can:

  • Ask better questions about the trends, strengths, and weaknesses in a business's financial performance
  • Capitalize on their credit acumen to better uncover potential needs and propose targeted solutions
  • Blend their credit and conversation skills to position themselves as financial partners and build lasting relationships with customers

Position Yourself as a Trusted Partner

Equip relationship managers with a systematic approach to learning about a customer's business, developing-- and then sharing-- financial insights, and positioning approvals, counteroffers, and even declines in ways that strengthen relationships. Download the product card for our latest course Effective Credit Conversations to learn more.

About Omega Performance

Established in 1976, Omega Performance is the credit training partner of choice for the world's finest banking institutions. We offer blended training solutions that are suitable for lending organizations of all sizes. More than 40 years since our inception, Omega Performance continues to deliver high-impact credit training throughout the world, with head offices in the United States, Singapore, and Australia.