Making it Personal

More than just a Score

Though Community Banks comprise only a small portion of the banking industry's assets, they account for a large percentage of small business loans. Community banks offer their customers more than just a score—they offer a personal relationship.
But good commercial lenders are in short supply because inhouse credit training programs have largely vanished. How can you continue to provide your customers with the best service so you can build that connection? 

Omega Performance's scalable, easily deployable, and cost effective training solutions, which include self-paced eLearning, Skills Application Labs, and mentoring courses, can help you build quality lending professionals who build lasting relationships with your customers.

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Consumer Banking Courses

  • Advancing Customer Connections
  • Building Customer Connections
  • Creating Customer Connections
  • Consumer Lending

Business Banking Courses

  • Building Small Business Acumen
  • Commercial Loans to Small Business
  • Effective Credit Conversations
  • Collaborative Small Business Conversations
  • Business Lending Fundamentals
  • High Impact Prospecting and Networking

About Omega Performance

Established in 1976, Omega Performance is the credit training partner of choice for the world's finest banking institutions. We offer blended training solutions that are suitable for lending organizations of all sizes. More than 40 years since our inception, Omega Performance continues to deliver high-impact credit training throughout the world, with head offices in the United States, Singapore, and Australia.